CommercialCommercial Terms of Use
Effective Date: January 1, 2026
These Commercial Terms of Use govern the commercial relationship between Dopecy Co. and any business entity, merchant, dispensary, restaurant, brand, vendor, or advertiser utilizing the Dopecy Platform for commercial or business purposes. By maintaining a commercial profile, listing products or services, utilizing Dopecy business APIs, or launching commercial campaigns, you agree to be bound by these Commercial Terms.
1SCOPE & APPLICABILITY
These Commercial Terms of Use ("Commercial Terms") govern the commercial relationship between Dopecy Co. ("Dopecy", "we", "us", or "our") and any business entity, merchant, brand, dispensary, restaurant, retail vendor, service provider, or advertiser ("Commercial User", "Merchant", or "you") that accesses, registers with, or utilizes the Dopecy Platform for commercial or business purposes.
- These Commercial Terms supplement and incorporate by reference the Dopecy Terms of Use, Privacy Policy, Seller Agreement, Driver Agreement, and any applicable Master Services Agreement.
- In the event of a direct conflict between these Commercial Terms and the general Terms of Use regarding commercial transactions or business accounts, these Commercial Terms shall control.
- Accessing commercial vendor portals, listing products or services, launching commercial campaigns, or utilizing Dopecy commercial APIs constitutes irrevocable acceptance of these Commercial Terms.
2COMMERCIAL ELIGIBILITY & VERIFICATION
To maintain a commercial account on the Dopecy Platform, you represent and warrant that:
- You are a duly organized, validly existing legal entity in good standing under the laws of your jurisdiction of incorporation.
- The individual registering the account has full legal authority to bind the entity to these Commercial Terms.
- You possess all requisite governmental licenses, permits, certificates, and authorizations required to manufacture, distribute, market, or sell your products and services.
- You will complete Dopecy's commercial onboarding verification (Know Your Customer / Know Your Business) by providing accurate tax identification numbers (EIN/TIN), verified business addresses, ownership details, and operating licenses.
- You agree to promptly update Dopecy within forty-eight (48) hours of any material change to your corporate status, licensing, ownership, or authorized representatives.
3COMMERCIAL LISTINGS, PRICING & INVENTORY
Commercial Users maintain sole responsibility for the accuracy and legality of all commercial offerings on the Platform:
3.1Catalog and Pricing Integrity
- All product titles, descriptions, imagery, ingredients, potency/alcohol levels, allergens, and batch certifications must be truthful, non-misleading, and current.
- Prices displayed on the Platform must accurately reflect the retail or commercial price offered, including clear itemization of applicable mandatory local taxes or fees.
- Commercial Users may not engage in deceptive pricing, predatory price manipulation, unfair surcharges, or artificial discount inflation.
3.2Real-Time Inventory Synchronization
- Commercial Users must maintain accurate inventory tracking through Dopecy vendor tools or approved POS/API integrations.
- Consistently high cancellation rates resulting from out-of-stock items may result in ranking deprioritization, listing suspension, or administrative penalty fees.
4COMMERCIAL TRANSACTIONS, FEES & SETTLEMENT
All financial transactions and disbursements conducted through the Platform are governed by the following provisions:
4.1Platform Fees & Commission
Dopecy charges fees and commissions on completed transactions, subscription tiers, premium listings, and value-added commercial services in accordance with the fee schedule agreed upon during merchant onboarding or outlined in the business dashboard.
4.2Settlement & Disbursement Schedule
Net funds from completed orders (gross sales minus platform commission, payment processing fees, chargebacks, and adjustments) will be disbursed to the Commercial User's verified bank account in accordance with the designated payout cycle (e.g., weekly or bi-weekly).
4.3Reserve Accounts & Chargebacks
- Dopecy reserves the right to withhold a reasonable rolling reserve to secure against anticipated chargebacks, returns, regulatory fines, or merchant defaults.
- Commercial Users are solely liable for chargebacks, customer refunds, and payment disputes resulting from product defects, incorrect fulfillment, or merchant misconduct.
4.4Taxes & Marketplace Facilitator Rules
Where required by applicable law, Dopecy will collect and remit sales, excise, or transaction taxes as a marketplace facilitator. In all other circumstances, the Commercial User remains solely responsible for calculating, collecting, and reporting all applicable federal, state, and local commercial taxes.
5ADVERTISING, SPONSORED CONTENT & BRAND PLACEMENT
Commercial Users engaging in advertising, sponsored listings, or promotional campaigns agree to strict promotional standards:
- All promotional placements must clearly comply with FTC disclosure guidelines and platform labeling requirements (e.g., 'Sponsored' or 'Ad').
- Advertised products must comply with all jurisdictional regulations concerning age restrictions, medical disclaimers, and mandatory warnings.
- Advertising may never target minors or individuals below the legal age of purchase in the target jurisdiction.
- Dopecy reserves the sole discretion to reject, remove, or modify any commercial advertising that violates platform standards, applicable laws, or ethical guidelines.
6INTELLECTUAL PROPERTY & COMMERCIAL LICENSING
6.1Merchant Brand License
Commercial User grants Dopecy a non-exclusive, worldwide, royalty-free, fully sublicensable license to use, reproduce, display, distribute, and format Commercial User's trademarks, trade names, logos, product images, and descriptions for platform operations, catalog indexing, search engine optimization, and marketing campaigns.
6.2Platform Intellectual Property
Dopecy retains all right, title, and interest in and to the Platform, including proprietary software, interfaces, data analytics, merchant APIs, and brand assets. Commercial Users receive only a limited, revocable, non-transferable license to access the vendor portal for authorized commercial purposes.
7DATA PROTECTION, CUSTOMER PRIVACY & NON-SOLICITATION
Commercial Users receive sensitive customer data solely to facilitate order fulfillment:
- Customer personal information (including names, addresses, phone numbers, and delivery instructions) must be handled in strict compliance with applicable privacy laws (including CCPA and GDPR where relevant).
- Commercial Users may NOT export, harvest, or utilize customer contact information for independent direct marketing, spam, third-party remarketing, or off-platform customer conversion.
- Commercial Users must implement and maintain robust organizational and technical safeguards to prevent unauthorized data access, leakage, or breaches.
- Commercial Users must notify Dopecy in writing within twenty-four (24) hours of discovering any actual or suspected security incident involving platform data.
Not permitted:
- Selling, licensing, or renting Dopecy customer data to any third party
- Contacting Dopecy customers outside of necessary order fulfillment communications
- Scraping, crawling, or extracting platform pricing, competitor listings, or aggregate customer data
8REGULATORY COMPLIANCE & RESTRICTED COMMODITIES
Commercial entities operating in highly regulated industries (including cannabis, hemp, alcohol, and specialty culinary operations) agree to heightened compliance duties:
- Strict adherence to all federal, state, provincial, and municipal statutes, seed-to-sale tracking systems, and product testing mandates.
- Mandatory provision of verifiable Certificates of Analysis (COAs), batch tracking numbers, and regulatory packaging seals where applicable.
- Immediate written notice to Dopecy if any regulatory license, permit, or certification is suspended, investigated, revoked, or non-renewed.
- Full cooperation with Dopecy compliance audits, regulatory inspections, and law enforcement inquiries.
9COMMERCIAL INDEMNIFICATION & WARRANTIES
9.1Commercial Indemnity
Commercial User agrees to defend, indemnify, and hold harmless Dopecy Co., its parent entities, subsidiaries, officers, directors, employees, and agents from and against all third-party claims, regulatory enforcement actions, penalties, damages, losses, and legal expenses arising out of: (a) Commercial User's products, services, or catalog listings; (b) violation of any applicable law, safety standard, or consumer protection regulation; (c) actual or alleged infringement of third-party intellectual property rights; or (d) breach of these Commercial Terms.
9.2Disclaimer of Commercial Guarantees
THE DOPECY PLATFORM AND ALL COMMERCIAL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." DOPECY EXPRESSLY DISCLAIMS ALL COMMERCIAL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DOPECY DOES NOT GUARANTEE ANY MINIMUM SALES VOLUME, TRAFFIC, OR CONTINUOUS UPTIME.
9.3Limitation of Commercial Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DOPECY BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOSS OF BUSINESS PROFITS, DATA, OR REVENUE. DOPECY'S AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE COMMERCIAL TERMS SHALL NOT EXCEED THE TOTAL COMMISSIONS ACTUALLY RETAINED BY DOPECY FROM TRANSACTIONS PROCESSED ON BEHALF OF THE COMMERCIAL USER DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10TERM, TERMINATION & SUSPENSION
Provisions regarding duration and termination of commercial accounts:
- Either party may terminate commercial collaboration for convenience upon thirty (30) days' prior written notice.
- Dopecy may suspend or immediately terminate a Commercial User's account without notice for: (a) regulatory non-compliance or license revocation; (b) fraud, deceptive trade practices, or counterfeit goods; (c) non-payment of fees or outstanding negative balance; or (d) material breach of these Commercial Terms.
- Upon termination, Commercial User must fulfill all outstanding accepted orders, settle all outstanding fee obligations, and cease public representation of active commercial partnership with Dopecy.
11GOVERNING LAW & BINDING ARBITRATION
These Commercial Terms and any dispute arising hereunder shall be governed by and construed in accordance with the substantive laws of the State of Delaware, United States, without giving effect to conflict of law rules. Any dispute, claim, or controversy between Commercial User and Dopecy shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Both parties expressly waive the right to trial by jury or participation in class, collective, or representative proceedings.
12MODIFICATIONS & NOTICES
Dopecy reserves the right to modify these Commercial Terms at any time by posting updated terms to the Platform and notifying Commercial Users via the merchant dashboard or registered email address. Material updates become effective thirty (30) days after notification, or immediately if required by urgent legal or regulatory changes. Continued use of the Platform after the effective date of changes constitutes binding acceptance.
For questions regarding this agreement, contact us at:
commercial@dopecy.com